Terms & Conditions
Last updated: 24 July 2026
These Terms & Conditions ("Terms") govern your use of LiveSeatPlan ("the Service", "we", "us", "our"), a website operated by Gareth Lee trading as Kingdom Metrics UK, a sole trader based in the United Kingdom. By creating an account or using the Service you agree to these Terms. If you do not agree, do not use the Service.
1. The Service
LiveSeatPlan lets you design event seating plans and broadcast a real-time guest-facing display. Certain features are only available after a one-time paid unlock (currently £9.99 GBP).
2. Our 5-year service commitment
We commit to keeping your account, events and seating data accessible for a minimum period of five (5) years from the date you first created your account. After that period, we reserve the right — at our sole discretion — to delete your account, events and all associated data, whether or not you have paid for an unlock.
If we intend to exercise that right in relation to your account, we will give you at least 30 days' prior notice by email to the address on file, giving you the opportunity to export your data.
3. Availability & event-day risk
The Service is provided on an "as is" and "as available" basis. We aim for high availability but do not warrant or guarantee that the Service will be uninterrupted, error-free, secure, or available at any particular time — including during your event.
Live events are time-sensitive and outside our control. We strongly recommend that you always keep a printed backup seating chart and printed table lists on the day of your event. You accept sole responsibility for having a fallback in place.
4. Your data & your responsibilities
You are solely responsible for the accuracy, legality and appropriateness of all information you enter into the Service — including guest names, table assignments, dietary and allergy information, contact details, and any other data.
We are not liable for typos, misspellings, incorrect seat or table assignments, missed dietary or allergen notes, or any consequences (personal, medical, social, reputational or financial) arising from data you or your collaborators input.
You confirm that you have a lawful basis (typically your legitimate interest as event host, or the consent of the individuals concerned) to upload the personal data of your guests to the Service. As between you and us, you are the data controller for your guest lists and we act as your data processor. See our Privacy Policy for details.
5. Limitation of liability
To the maximum extent permitted by law, our total aggregate liability to you for any and all claims arising out of or relating to the Service — whether in contract, tort (including negligence), breach of statutory duty or otherwise — is limited to the total amount you have paid us in the 12 months preceding the event giving rise to the claim (and in any event capped at £9.99).
We are not liable for any:
- indirect, incidental, special or consequential loss;
- loss of profit, revenue, goodwill or reputation;
- event delays, disruption or cancellation;
- guest inconvenience, embarrassment or distress;
- loss or corruption of data (beyond restoration from our then-current backups); or
- loss arising from data or content you or a third party has entered or shared.
Nothing in these Terms limits or excludes any liability that cannot lawfully be limited or excluded, including liability for death or personal injury caused by our negligence or for fraud.
6. Payment & refunds
The unlock is a one-time payment of £9.99 GBP processed by Stripe. Subject to Section 2, an unlock gives you lifetime access to the paid features on the account it was purchased for.
Under UK consumer law you normally have a 14-day right to change your mind about a purchase of digital content. By starting to use the paid features (adding more than 10 guests, generating an export, or using the un-branded live display) within that period, you expressly consent to immediate performance and acknowledge that you lose the right to cancel. If you have not used any paid feature, contact gareth@kingdommetrics.uk within 14 days of purchase for a full refund.
7. Acceptable use
You agree not to use the Service to:
- upload unlawful, defamatory or infringing content;
- process the personal data of third parties without a lawful basis;
- attempt to circumvent security, rate limits or the free-tier restrictions;
- resell, sublicense or white-label the Service without our written permission.
8. Account suspension & termination
You may close your account at any time by emailing us. We may suspend or terminate your account if you materially breach these Terms, if required by law, or in the circumstances described in Section 2.
9. Changes to the Service and to these Terms
We may update the Service, its features, and these Terms from time to time. For material changes to these Terms we will give you at least 30 days' notice by email. Continued use of the Service after the effective date constitutes acceptance.
10. Governing law
These Terms are governed by the laws of England and Wales. Any dispute is subject to the exclusive jurisdiction of the courts of England and Wales, save that if you are a consumer you may also bring proceedings in the courts of the part of the United Kingdom in which you reside.
11. Contact
Gareth Lee t/a Kingdom Metrics UK
gareth@kingdommetrics.uk